Privacy Policy

PharmaTools.ai (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.pharmatools.ai) or use our app (Patiently) and associated AI tools and services.

1. Introduction

Your privacy matters to us. This policy outlines how we handle your data across our platform, including the PharmaTools.ai website and the Patiently app.

2. Information We Collect

2.1 Personal Information

We may collect personal information you provide, including:

• Name and email address when registering for an account or subscribing to our services.

• Payment details for transactions.

• Login credentials for app or website access.

2.2 Usage Data

We automatically collect certain information, such as:

• IP address, browser type, device type, and operating system.

• Interactions with our website or app, including feature usage.

2.3 App-Specific Data

When using the Patiently app, we may collect:

• Medical Notes: Processed temporarily for simplification via AI and not stored after processing.

• Medications and Symptoms: Securely stored to enable reminders and health tracking features.

• Audio Recordings: Recorded conversations between patients and doctors, processed for transcription and simplification purposes. These recordings are stored temporarily for transcription and deleted immediately after processing.

• App Analytics: Aggregated, anonymized data to improve app performance.

• Device Information: Non-identifiable data to monitor app performance and usage.

2.4 AI Tool Inputs and Outputs

For both website and app AI tools, we process:

• Inputs (e.g., text or audio for simplification or analysis).

• Outputs (e.g., summaries, transcriptions, or flagged compliance issues).

This data is not stored after processing unless explicitly stated for a specific tool.

2.5 Captcha Verification

Captcha services used for security purposes may collect IP addresses, browser data, and usage patterns.

3. How We Use Your Information

We use collected information to:

• Provide and maintain our website, app, and AI tools.

• Notify you about updates or changes to our services.

• Support customer inquiries.

• Improve functionality and resolve technical issues.

• Enable interactive features (e.g., reminders, logs, or compliance checks).

• Monitor and analyze usage trends.

• Detect and prevent fraud.

3.1 AI Tool Data Usage

• Data processed by our AI tools (both website and app) is used solely to deliver requested functionality (e.g., text or audio simplification, transcription or compliance analysis).

• Aggregated, anonymized data may improve our AI models but does not identify individuals.

• Third-party services, such as OpenAI’s API or speech-to-text processing tools, process submitted data temporarily and do not retain it.

4. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, including:

• AI tool data is processed in real-time and not stored after the session.

• Audio recordings are processed for transcription and deleted immediately after completion.

• Medications and symptoms entered in the app are securely stored for user functionality (e.g., reminders).

• Aggregated data may be retained to improve services.

5. Disclosure of Your Information

We may share your information with:

• Service providers supporting our business operations.

• Affiliates and subsidiaries.

• Third parties for analytics, compliance checks, or technical support.

• Successors in the event of mergers, acquisitions, or asset transfers.

• Authorities, if required by law or to protect our legal rights.

We do not sell, rent, or trade your personal information.

6. Third-Party Services

We integrate with third-party services, such as:

• OpenAI for AI processing: Data is encrypted and processed temporarily.

• Firebase for authentication, storage, and analytics.

• Speech-to-Text Services: External APIs may process audio data temporarily for transcription.

• Captcha services for security.

We recommend reviewing the privacy policies of these third-party providers.

7. Data Security

We implement industry-standard measures to protect your information, including:

• Encrypted transmission of data via HTTPS.

• Secure storage of sensitive app data (e.g., medications and symptoms).

• Temporary storage and secure deletion of audio recordings post-processing.

• Anonymization of data used for analysis or service improvement.

However, no method of electronic storage is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request details about the information we collect and process.

• Correction: Update inaccurate or incomplete information.

• Deletion: Request deletion of stored data, including medications or symptoms in the app.

• Objection: Restrict data processing or analytics participation.

• Consent Withdrawal: Revoke consent for processing medical notes or other inputs.

9. Automated Decision-Making

Certain AI tools (e.g., compliance checkers or text simplifiers) may process inputs automatically to provide recommendations. These tools are intended to assist human decision-making and should not replace professional judgment.

10. Children’s Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children. If you become aware of any such data, please contact us immediately.

11. International Data Transfers

Your information may be processed outside your country of residence, subject to differing data protection laws. All data transfers are safeguarded under applicable regulations.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review it regularly.

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HushMap Mobile App

This section applies specifically to our HushMap iOS application for sensory environment mapping.

Information We Collect

Location Data
- We collect your precise location when you use HushMap to find nearby venues and provide sensory predictions
- Location data is processed through Google Maps and Google Places APIs to display maps and venue information
- You control location access through your iOS device settings and can disable it at any time

Sensory Reports and User Content
- Noise, crowd, and lighting level reports you submit for venues
- Venue ratings, comments, and accessibility feedback
- Visit timestamps and venue check-ins
- Photos or media you choose to upload (if applicable)

Authentication Data
- If you sign in with Apple or Google, we receive basic profile information (name, email)
- Authentication tokens to maintain your signed-in status
- User preferences and app settings

Technical Data
- Device type, iOS version, and app version for compatibility
- App usage analytics to improve functionality
- Error logs and crash reports to fix issues

How We Use Your Information

Core Functionality
- Display your location on maps and find nearby venues
- Generate AI-powered sensory predictions using OpenAI services
- Store and retrieve your personal sensory reports
- Provide personalized venue recommendations

Service Improvement
- Analyze aggregated sensory data to improve prediction accuracy
- Enhance app features based on usage patterns
- Debug technical issues and improve app stability

Data Storage and Sharing

Local Storage
- Most of your data is stored locally on your device using SwiftData
- Local data includes your reports, preferences, and cached venue information
- You can delete all local data by deleting the app

Third-Party Services
- Google Maps/Places: Location data for mapping and venue search
- OpenAI: Venue and context information for AI-powered sensory predictions
- Apple/Google: Authentication data for sign-in services
- We do not sell your personal data to third parties

Data Retention
- Local data remains on your device until you delete the app
- Server-stored data (if you're signed in) is retained while your account is active
- You can request data deletion by contacting us

Your Privacy Controls

iOS Permissions
- Location Services: Control through iOS Settings > Privacy & Security > Location Services
- You can choose "Never," "Ask Next Time," or "While Using App"

Account Management
- Sign out at any time to stop cloud data sync
- Delete your account and associated data by contacting support
- Use the app without signing in to keep all data local

Data Access
- View and export your sensory reports through the app
- Request a copy of any server-stored data by contacting us

Children's Privacy

HushMap is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has
provided us with personal information, please contact us immediately.

Changes to HushMap Privacy Practices

We may update this HushMap section as we add new features. We will notify users of significant changes through the app or by updating the "Last
Updated" date on this policy.

For questions about HushMap's privacy practices, contact us at:
- Email: mailto:support@pharmatools.ai
- Subject Line: "HushMap Privacy Question"

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: info@pharmatools.ai

• Website: www.pharmatools.ai