Terms of Service

Changes to Terms

We may update these Terms from time to time. The most current version will always be available on our website. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

Privacy and data use

Your use of the Services is also governed by our Privacy Policy and Cookie Notice, which are incorporated into these Terms by reference.

Access to the Services and account security

We may modify, suspend, or withdraw any part of the Services without notice. We do not guarantee continuous availability.

You are responsible for:

• Ensuring your access to the internet and compatible devices
• Keeping any login credentials secure
• Providing accurate registration information where required

Intellectual property rights

All content, software, design, branding, and functionality within the Services are owned by PharmaTools.ai or its licensors and are protected by intellectual property laws.

You may not copy, distribute, reverse engineer, or commercially exploit any part of the Services without written permission.

Acceptable use

You agree not to use the Services:

• In violation of applicable laws or regulations
• To transmit spam, malware, or harmful content
• To attempt to access systems or data without authorisation
• To misuse or overload the platform

We may suspend or restrict access if misuse is detected.

AI tools and services

6.1 Purpose of AI tools

Our AI tools are designed to support understanding, workflow assistance, or content drafting. Outputs are generated automatically and may contain inaccuracies.

They do not provide medical advice, regulatory determinations, or professional judgement.

6.2 User responsibility

You remain responsible for reviewing and verifying all outputs before relying on them.

6.3 Compliance tools

Tools such as MedCheckr provide assistance only. You remain fully responsible for ensuring compliance with applicable laws, codes, and regulatory standards.

6.4 Generated content

You retain ownership of content you create using our tools. By submitting content, you grant us a limited licence to process it solely to provide the Services.

6.5 Data inputs

Some tools may process health-related or sensitive information submitted by users. Where available, identifiers may be removed on your device before processing.

You should avoid submitting confidential information unless necessary and understand that AI processing involves temporary handling by trusted infrastructure providers.

Subscriptions and payments

Where paid services are offered:

7.1 Subscription terms

Subscriptions operate according to the selected plan and pricing displayed at purchase.

7.2 Automatic renewal

Subscriptions renew automatically unless cancelled before the renewal date.

7.3 Cancellation

You may cancel at any time. Access continues until the end of the billing period.

7.4 Refunds

Refunds are handled according to our refund policy and applicable consumer law.

Disclaimer of warranties

The Services are provided on an "as is" and "as available" basis. We do not guarantee that the Services will be uninterrupted, error-free, or suitable for any particular purpose.

Limitation of liability

To the fullest extent permitted by law, PharmaTools.ai will not be liable for indirect, incidental, or consequential damages arising from your use of the Services.

Nothing in these Terms limits liability where it cannot legally be excluded under UK law.

Indemnification

You agree to indemnify and hold harmless PharmaTools.ai from claims arising from misuse of the Services or violation of these Terms.

Governing law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

Severability

If any provision is found unenforceable, the remaining provisions will remain in effect.

Entire agreement

These Terms, together with the Privacy Policy and Cookie Notice, constitute the entire agreement between you and PharmaTools.ai.

HushMap mobile app — additional terms

These additional terms apply specifically to the HushMap iOS application.